FAQ


Frequently Asked Questions:


Q. What does it cost to use National Dental Plan?

No Interest Ever! and a small deposit on the day. You pay an establishment fee to set up the account, fortnightly payment processing fees and a monthly account keeping fee. The establishment fee and payment processing fees are spread over the term of the payment plan. You can also make additional repayments or pay your plan out early with no payout fees.
• Once off establishment fee of $70
• Fortnightly Payment Processing Fee $2.95 + Monthly Account Keeping Fee $3.50

Q. How much can I be approved up for?

When you apply, we assess your application and you can be approved for up to $9,000.

Q. Do I have to make a deposit?

The standard deposit is 20%. If you are a Certegy Ezi-Pay VIP customer you may be approved for a lower or 0% deposit.

Q. How often do I have to make repayments?

Payments are debited fortnightly from your nominated bank account or credit card.

Q. What if I miss a repayment?

You will have the Direct Debit reattempted on the same day that the bank notifies us that it has been unsuccessful. If the payment is further unsuccessful, we will attempt to communicate with you via phone, email, SMS and mail to re-establish the payment plan.

Q. Can I pay out my agreement early?

Yes, and there are no extra fees for early payment.

Q. How do I apply for National Dental Plan?

Our application process is simple and efficient and only takes a few minutes to complete. You need a bank account or credit card we can debit payments from and must meet our basic criteria:
• 18+ yrs, Australian citizen/permanent resident with driver’s licence
• Employed/self-employed 30+ hrs/wk or Aged/Veteran pensioner

Q. What do I do if I cannot make a repayment?

Contact National Dental Plan immediately to discuss the matter via 1300 361 962.

Q. Who is National Dental Plan powered by?

NDP is powered by Certegy Ezi-Pay, a division of ASX-listed FlexiGroup. Certegy Ezi-Pay is a leading provider of No Interest Ever! payment plans through a wide network of retailers and businesses.